Privacy policy.

This Privacy Policy explains how Keyhole Interiors (“we”, “our”, “us”) collects, uses, and protects your personal information when you interact with us, use our services, or visit our website.

By using our website or providing us with your information, you agree to the terms of this Privacy Policy.

1. Information we collect

We may collect the following types of personal information:

  • Contact details – name, email address, phone number, postal address.

  • Business and project details – information you provide when enquiring about or using our interior design services.

  • Website usage data – such as IP address, browser type, pages viewed, and how you interact with our website (via cookies and analytics).

  • Marketing preferences – such as whether you’d like to receive updates from us.

2. How we use your information

We use your personal data to:

  • Provide and manage our services.

  • Respond to your enquiries and project requests.

  • Send you updates, marketing, or newsletters (only if you’ve opted in).

  • Improve our website and services through analytics.

  • Comply with legal or regulatory obligations.

3. Legal basis for processing

Under data protection law, we rely on the following legal bases:

  • Contract – where processing is necessary for delivering our services to you.

  • Consent – when you agree to receive marketing from us.

  • Legitimate interests – to run our business effectively (e.g. website analytics, customer relationship management).

  • Legal obligation – to comply with regulations (e.g. financial/tax records).

4. How we share your information

We do not sell your personal data. We may share your information with:

  • Service providers and partners who help us deliver our services (e.g. IT, marketing, or payment providers).

  • Professional advisers (e.g. accountants, legal advisers).

  • Regulators or authorities, if required by law.

5. Data storage and security

  • We take appropriate technical and organisational measures to protect your data.

  • Your data is stored securely and only kept as long as necessary for the purposes outlined in this policy.

  • We will retain certain information where required by law (e.g. financial records).

6. Your data protection rights

You have the right to:

  • Access the personal data we hold about you.

  • Request correction of inaccurate or incomplete data.

  • Request deletion of your data (where legally possible).

  • Object to or restrict how we use your data.

  • Withdraw consent for marketing at any time.

  • Lodge a complaint with the Information Commissioner’s Office (ICO) in the UK.

7. Marketing communications

  • We may send you updates about our services, offers, or news, if you have opted in.

  • You can unsubscribe at any time by clicking the link in our emails or contacting us directly.

8. Cookies

We use cookies and similar technologies on our website to improve your experience. Please see our Cookie Policy for more details.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

10. Contact us

hello@keyholeinteriors.co.uk
(+44) 07889 836093

If you have any questions about this Privacy Policy or how we handle your data, please contact us: